IJSM Rule #17: Admit Failure Quickly
When you’ve made a mistake, admit it up the chain as fast as possible to the people that it affects. State why you made the mistake, what you can do to correct it, and leave it at that. Anything more is overkill, and anything less is suicide.
[If you're thinking, "Did Geof make a mistake today at the office?" Well, yes, yes I did.]
2 Responses to “IJSM Rule #17: Admit Failure Quickly”
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September 9th, 2008 at 09:49
when did you start making mistakes?
Good rule though.
September 9th, 2008 at 10:09
1 Oct 1978.